First and foremost, a business is all about people. You achieve success through the people you build, and your company will only get as great as the talent you nurture.
I was featured in Capital Business in an interview about the journey from launching Nairobi Airport Hotel to building HotelOnline. I spoke about how our early success with online bookings revealed a much bigger gap in the market, and how that insight led us into digital distribution and revenue growth for hotels across Africa.